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Frequently Asked Questions

Find answers to all your queries about our service.

  • How long does loan approval take?

    48-72 hours after complete documentation.

  • Can I apply online?

    Yes! Visit apply.petromoney.net

  • What documents do I need?

    Aadhaar, PAN, bank statements, business documents. Complete list provided after inquiry.

  • What's the minimum CIBIL score?

    650+ preferred, but we evaluate overall business health.

  • Minimum purchase amount?

    Transporters: ₹10,000 | Customers: ₹500

  • Can I increase my limit?

    Yes, based on good repayment history. Automatic after 12 months.

  • Do you charge foreclosure charges?

    No foreclosure charges after 12 months of EMI payment.

  • What if I can't repay on time?

    Contact us immediately. We can restructure. Late fee: 2% per month.

  • Can I prepay?

    Yes, anytime after 3 EMIs. No prepayment penalty.

  • What happens if customer defaults? (Pump owners)

    You're 100% protected. We absorb all risk.

  • How long for approval?

    Transporters: 5-7 days | Customers: 2 hours